For corporate clients

We are happy to offer permanent linguistic support for your telephone negotiations.

The telephone interpreting service is meant for corporate clients with international offices or dealing with partners on a global scale.
For many of our corporate clients the teleconference interpreting service has opened up new frontiers, enabling them to:

• maintain and develop ties with international partners without hiring staff interpreters to cover several language pairs;
• exchange information efficiently with international colleagues and partners;
• eliminate the language barrier standing in the way of effectively finding new partners and developing cooperation. 

Reports

Signing a contract for the telephone interpreting service, corporate clients gain access to a personal page on our website (or server) with detailed reports on completed orders. We form monthly reports on past negotiations, specifying:

• the caller’s name and telephone number
• the name and telephone number of the called party
• call duration and cost

Procedure for using the service

1. An order for telephone interpreting is placed by telephone, e-mail, or by filling out a form on our website. The client specifies:
• the preferred call time
• the caller’s name and telephone number
• the name and telephone number of the called party
• the language of the called party.
2. If necessary, additional call information can be specified: subject, discussion topic, objectives of the negotiations.
3. At a specified time, an ABBYY Language Services manager will connect the client with an interpreter working in the chosen language pair. After they briefly discuss the upcoming call, the called party is connected to the conference call.

Additional information

This service can be used both for telephone negotiations with a remote called party and for negotiations in person. In the latter case the interpreter calls in and participates in the conversation via a loudspeaker (the negotiators are in the same room and simultaneously hear the remote interpreter).

ABBYY Language Services guarantees that all information learned during the teleconference will be kept strictly confidential.

To prepare a contract for the telephone interpreting service and to discuss any organizational or technical issues, feel free to call us at

+49 89 51 11 59 0 or E-mail us.